Applying advanced technology to collection and recovery gives organisations an overwhelming leap forward in terms of visibility over their operations. Technology empowers firms; they not only gain greater insight into the activities of agents but also invaluable data, which drives much more informed strategic decisions.
In this E-guide, we analyze the 9 must-haves of a comprehensive collections system:
- Scalability
- Availability and reliability
- Integration
- Security
- Ability to leverage structured data
- Automation
- Outsourcing compatibility
- Analysis
- User Empowerment
