The FCA is focusing on the important topic of borrowers in financial difficulty. Alongside, businesses and lenders are also facing unique, unprecedented challenges in their collections strategies; both for consumers and for businesses as a result of the pandemic’s impact.
Join this webinar for a panel discussion where experts discuss how are lenders, collections experts and charities thinking through these strategies during these times.
The webinar provides information on:
Refining collections strategy
Covid impact on collections
FCA guidance – tailored support and impact of Woolard review
QUALCO x Credit Strategy Speakers:
Simon Green, Head of Business Banking Collections Treatment, Lloyds Banking Group
Vanessa Northam, Head of Strategic Relationships, StepChange Debt Charity
Terry Franklin, Global Business Development Director, QUALCO
Paul Hammick, Director of Unsecured Collections, Lloyds Banking Group
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