After our cross-sector survey – Agility in collections through Covid-19 – QUALCO in association with Credit Strategy, hosted a webinar to explore best practice when deploying new technology and analytics – during the pandemic and beyond.
The webinar provides information on:
- Practical guidance for the do’s and don’ts of fast operational changes in collections.
- The end result for customer experiences and outcomes.
- How a business case can be built, and proven, for deploying higher budgets in collections.
- The power of technology and analytics to ensure operational agility in collections.
- Best practice in the use of portfolio analytics.
Join QUALCO and Credit Strategy for a webinar, which reveals the results, detailing trends of customer volumes in collections, the use of new tech, speeds of implementation, and how firms rate the new tools they’re using.
QUALCO x Credit Strategy Webinar Speakers:
- Richard Kernick, Director of Collections, PSA Finance UK
- Nick Winterbottom, Head of Customer Support, CYBG - Virgin Money
- Derek Usher, Managing Director UK Debt Purchase, Cabot
- Terry Franklin, Development Director, QUALCO
- Marcel Le Gouais, Managing Director Editor, Credit Strategy
