Description
During the Collections & Vulnerability Summit 2020, organised by Credit Strategy, QUALCO hosted an insightful panel discussion about the strategies for customer expectations, amid rapid changes in demand.
Experts discuss the rapid shifts in demand seen over the past 6 months and the severe pressure upon collection teams of any sector, as the implications of this crisis are caused by the pandemic.
Watch this webinar to gain insights about:
- The shift in challenges as customer base grows
- Coping with increased demands
- Creating sustainable growth
QUALCO x Credit Strategy Webinar Speakers:
- Terry Franklin, Global Business Development Director, QUALCO
- Gary McCready, Director - Multiplay & Broadband, Dixons Carphone
