After our cross-sector survey – Agility in collections through Covid-19 – QUALCO in association with Credit Strategy, hosted a webinar to explore best practice when deploying new technology and analytics – during the pandemic and beyond.
The webinar provides information on:
- Practical guidance for the do’s and don’ts of fast operational changes in collections
- The end result for customer experiences and outcomes
- How a business case can be built, and proven, for deploying higher budgets in collections
- The power of technology and analytics to ensure operational agility in collections
- Best practice in the use of portfolio analytics
Join QUALCO and Credit Strategy for a webinar, which revealsthe results, detailing trends of customer volumes in collections, the use of new tech, speeds of implementation, and how firms rate the new tools they’re using.