ON-DEMAND WEBINAR

How to successfully implement slick self-service for your users

powered by DebtStream logo

 

On-Demand Webinar: How to successfully implement slick self-service for your users - QUALCO x Target-

Description

Chris Butterworth, Account Director at QUALCO, discussed with Richard South, Business Development Director for Public Sector at Target Group and Bethan Collins, Solutions Lead at Target Group:

  • How organisations can create slick 'self-serve' customer journeys.
  • How Target Group enabled the digitalisation with DVLA to enable self-service Direct Debit payments for Vehicle Excise Duty (car tax).
  •  How to best approach the design of such journeys for all types of consumers - creating inclusive services for everyone, regardless of background, age, technical ability, financial awareness and location.

Watch On Demand


QUALCO x Target Webinar Speakers:

  • Chris Butterworth, Account Director, QUALCO
  • Richard South, Business Development Director for Public Sector, Target Group
  • Bethan Collins, Solutions Lead, Target Group

QUALCO x Arum Webinar Speakers:

 

  • Guy Statter, Head of Software Sales UK, QUALCO
  • Tim Graham, Solutions Design Architect, QUALCO
  • Owen Atkinson, Lead Consultant, Arum