23.03.2023
Bristol Marriott Royal Hotel

AGENDA REGISTER

Welcome to the Technology and Innovation in Credit Meetup, brought to you by QUALCO and CCR! Premiering March 23rd in Bristol Marriott Royal Hotel, this unique event will explore the technologies, strategies, trends, and people that will shape the future of the UK credit industry in the years to come.

  • What is the next “Big-Thing” in credit and collections?
  • What technological innovations are available now?
  • How to deliver change at pace?
  • What skills and working habits are required for the next era of credit?

Agenda

Time Topic Speaker
9:30 - 10:15 Registration & Coffee  
10:15 - 10:30 Welcome speech Terry Franklin, EVP Products & Markets - QUALCO
10:30 - 11:00 Technology Keynote Dan Blagojevic PhD, Head of Customer Analytics & Decision Science - Optima Partners
11:00 - 11:10 Interactive Session 1: The Technology Trends  
11:10 - 11:50 Digital Innovation in Credit and Collections Martin O'Donnell, Co-Founder & CPO - DebtStream
Mark Opperman, Co-Founder & Head of Sales & Marketing - Webio
Danny Bowles, VP Strategic Clients -QUALCO (Moderator)
11:50 - 12:10 Transforming the Mortgage Market Colin Bell, Co-Founder & COO - Perenna
12:10 - 13:10 Lunch & Networking  
13:10 - 14:00 Consumer Solutions Partner Showcase: Technology that is available now Toby Johnson, Director - Triangle Technology
Manu Peleteiro, Co-Founder - Inbest 
Duncan Stevens, CEO - Gretel
Chris Butterworth, Account Director UK & Ireland - QUALCO (Moderator)
14:00 - 14:20 Interactive Session 2: Analytics in Credit & Collections Panayis Fourniotis Pavlatos, VP Analytics - QUALCO
14:20 - 14:50 Coffee break & Networking  
14:50 - 15:45 Founders' stories from innovative businesses within credit, finance and business services Melanie Chell, Director of Client Experience - Equivo
Jan Michael Lacey, Head of Sales - QUALCO UK
Jonathan Mascie Taylor, Managing Director - Render
Guy Statter, Country Manager UK & Ireland - QUALCO (Moderator)
15:45 - 16:15 Turning an oil tanker? How can large institutions deliver change at pace? A word from the consultants Steve Coppard, Group Director Debt Policy & Strategy - Arum
Suvash Biswas, Transformation Director - Lavabeam
Chrysavgi Salaka, VP Solution Design & Customer Consulting - QUALCO
Stephen Kiely, Editor - CCRMagazine (Moderator)
16:15 - 16:45 Building time for reflection and creativity into our working day Phill Holdsworth, Founder & Managing Director - AurumGold
Luke Fisher, Founder & CEO - Mo
Alex Goodanew, Operations Employee Engagement Manager - OVO Energy
16:45 - 16:55 Interactive session 3: The Quiz  
16:55 - 17:05 Wrap Up Terry Franklin, EVP Products & Markets - QUALCO
17:05 - 19:00 Post-event drinks  


*Τhe agenda is constantly being updated with new sessions and speakers.