In the past creditors may have been reticent about investing in their collection and recovery operations, preferring to focus on new product
development and customer acquisition.
Today, the collections environment is recognised as a crucial aspect of the credit process – with the ability to minimise losses and deliver an
individual experience that protects the brand and retains desirable customers for the future.
How the right people, technology and skills strategies can enhance collection and recovery within your organisation?
In this E-Guide we unveil the 5 steps you need to consider taking before you start building your C&R strategy.
2. Framework of success
3. Optimal Strategy
4. Strategy Implementation