WHITEPAPER

ENABLING FINANCIAL INTEGRITY: A BLUEPRINT FOR RESPONSIBLE DEBT RECOVERY

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Discover how QUALCO 360' robust capabilities can help you treat customers fairly

Executive summary

This report guides financial institutions in navigating critical legislation within the EU and UK and embracing a multifaceted approach to responsible debt collections. Learn how to effectively identify and support vulnerable customers and apply fair treatment strategies while leveraging the predictive analytics, omnichannel communication, central reporting and digital self-service capabilities of QUALCO 360.

Gain insights into: 

  • Navigating current debt collection challenges 
  • Following EU regulations for fair treatment 
  • Implementing responsible collection strategies 
  • Supporting vulnerable customers 
  • Unlocking QUALCO 360’s full potential 

 

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