Lenders across Europe face the challenge of reducing historic arrears and are discovering the benefits of outsourcing earlier in the collections cycle.

Fortunately, developments in technology, automation and analytics make segmentation, outsourcing and monitoring easier and more effective than ever before.

Today’s end-to-end collections systems take raw data and automatically create predictive models for different customer, account and debt types. This detailed segmentation is invaluable in choosing third-party partners who can engage with customers, free lenders to focus on core business and improve collections efficiency.

In this E-Guide you will read about:

  • Analytical segmentation
  • Outsourcing time and cost efficiencies
  • Real-time monitoring
  • And customer rehabilitation