Debt collection is evolving from a largely manual process that is supplemented by data, to one governed by data and analytics.

Automation is increasing significantly. Analysts no longer need to focus on herding the data through systems; they can concentrate on identifying the causes behind findings. Organisations can use analytics for a much wider range of problems – from day-to-day operations all the way to large-scale, long-term strategic decision-making.

In this E-guide we cover:

  • Modern data capabilities
  • Prescriptive analytics
  • Automation
  • And challenges posed by these technologies.