Prevent & limit debt exposure with intelligent customer journeys.
Executive summary
The rising demand for energy in the dawn of the post-pandemic era and the significant loss of customers’ purchasing power have led to an upsurge of debt.
But what is required to manage the challenges ahead and to adapt to an increasingly volatile environment for the Utility industry?
Read this joint paper with Tech Mahindra, to discover:
- The latest industry trends regarding debt collections for utility companies
- The most significant challenges faced by the utility sector during these changing times
- The way utilities can enhance the performance of their receivables management by establishing intelligent customer journeys
