QUALCO Group
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    REPORT

    Cut Collection Costs by 40%:
    How AI Assistants Drive Results

    Discover how our AI Assistant supports recovery teams, helping businesses scale confidently and reduce the cost per collection interaction from £5.58 to just £0.05. 

    What’s inside:

    • How AI reduces operational costs by 40%
    • Real-world use case: from phone-heavy workflows to intelligent automation
    • The role of segmentation in early recovery vs. DCA escalation
    • How digital-first engagement improves customer outcomes
    How AI Assistants Drive Results - At a glance (3) How AI Assistants Drive Results - At a glance (1) How AI Assistants Drive Results - At a glance (2)

    Why does it matter?

    When each interaction costs up to £5.58, automation is essential.

    This report shows how QUALCO’s AI Assistant reduces that cost to as little as £0.05, while supporting agents with intelligent workflows and real-time decision-making.

     

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