The effective use of collections technology can transform the results generated by specialist debt purchase and collections businesses.
Executive summary
The right methodology; the highest levels of compliance; the right people with the right skills; and bold use of data are strong pillars of effective collections. Underpinned by technology, these pillars allow debt purchasers and Debt Collection Agencies to thrive in a pressured environment, where margins can be tight and optimising the approach is essential. Cash collected can be maximised, with excellent customer care and strong compliance.
In this E-Guide, you will learn more about the four pillars of collections technology adoption and the different benefits that can be derived from proper implementation at all levels of a specialist collections business.
The benefits are multiple:
- Technology that can accept accounts from a range of creditor systems
- Segmentation and determination of individual account strategy
- Happy staff performing optimally
- Monitoring results and providing an audit trail
- Automating routine tasks
- Reduced burden on IT
- Enhanced recovery levels
The benefits are multiple:
- Technology that can accept accounts from a range of creditor systems
- Segmentation and determination of individual account strategy
- Happy staff performing optimally
- Monitoring results and providing an audit trail
- Automating routine tasks
- Reduced burden on IT
- Enhanced recovery levels
