Effective use of collections technology can transform the results generated by specialist debt purchase and collections businesses.

The benefits are multiple:

  • Technology that can accept accounts from a range of creditor systems
  • Segmentation and determination of individual account strategy
  • Happy staff performing optimally
  • Monitoring results and providing an audit trail
  • Automating routine tasks
  • Reduced burden on IT
  • Enhanced recovery levels

The right methodology; the highest levels of compliance; the right people with the right skills; and bold use of data are strong pillars of effective collections. Underpinned by technology, these pillars allow debt purchasers and Debt Collection Agencies to thrive in a pressured environment, where margins can be tight and optimising the approach is essential. Cash collected can be maximised, with excellent customer care and strong compliance.