Adopting collections technology from the C-suite to the collections floor

Collections technology has the ability to transform results. By understanding and improving its adoption, all levels of a business – from the collections floor to the C-suite – benefit.

Proper use of people and data enables accurate performance management internally and externally, cutting costs and improving
customer outcomes.

There are four key pillars of understanding collections technology adoption: methodology/framework, regulation, people and data. In this white paper we outline these pillars and the different benefits that can be derived from proper implementation at all levels of the business:
C-suite, management, the collections floor and beyond.