In this white paper, we analyze how identifying optimal debt repayment solutions on a customer by customer basis is subject of extensive analytical expertise.

A typical restructuring process involves:

  • Identifying a group to target and contacting those customers
  • Finding and proposing a solution
  • Validating information and
  • Implementing the agreed plan

In this customer journey there are many moments at which advanced analytics models can be deployed and provide feedback at every decision point to maximise the long-term benefit for both the customer and the creditor.

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